Puragain Water

SMS Terms & Conditions

Last updated: August 2, 2026

1. Program Description

Puragain Water operates a text messaging (SMS) program (the "Program") to communicate with consumers who have requested information, a quote, or a free in-home water test from us. Through the Program you may receive messages related to scheduling and reminders for water tests, consultations, and installations, follow-ups regarding your inquiry, service and account updates, and occasional offers or promotions from Puragain Water.

2. How You Opt In

You consent to receive text messages from Puragain Water when you provide your mobile number and agree to be contacted — for example, by submitting a contact, quote, or free-water-test request form on our website, or by giving your number to a Puragain Water representative and agreeing to be texted. Providing consent to receive text messages is not a condition of any purchase.

3. Message Frequency

Message frequency varies based on your interaction with us (for example, when you schedule an appointment or respond to a follow-up). You may receive recurring messages related to your inquiry and appointments.

4. Message & Data Rates

Message and data rates may apply. Rates are charged by your mobile carrier and are your responsibility. Puragain Water is not responsible for any carrier charges you incur.

5. How to Opt Out

You can cancel the Program at any time by texting STOP to any message you receive from us. After you send STOP, we will send you a one-time confirmation message, and you will no longer receive text messages from the Program. If you want to rejoin, simply reply START or opt in again through our website.

6. How to Get Help

For help at any time, reply HELP to any message, or contact us at support@puragain.com. Replying HELP will return our contact information and instructions.

7. Carriers & Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed. The Program is available on major U.S. carriers.

8. Your Privacy

Your mobile opt-in information — including your phone number and your consent to receive text messages — is used only to operate this Program. We do not share, sell, or rent your mobile opt-in data or SMS consent to any third parties or affiliates for their marketing or promotional purposes. For details on how we handle your information, see our Privacy Policy.

9. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated revision date. Your continued participation in the Program after changes are posted constitutes acceptance of the updated terms.

10. Contact

Questions about the Program? Contact us: